New Items

Please choose carefully as we DO NOT do refunds.

However exchanges and a credit note can be provided. We will notify you once we’ve received and inspected your return, and let you know next steps.

To start a return, you can contact us at streetsandmore@gmail.com.

We have a 7-day return policy, which means you have 7 days
after receiving your item to request a return.

To be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.

Note: ALL goods are checked for any damages/issues before being sent.

You can always contact us for any return question at streetsandmore@gmail.com.

Refer to our refund policy before you check out

We're a small family-run business and currently photograph many of our products ourselves using a phone. Some images may be digitally enhanced or formatted using AI-assisted tools to create a cleaner and more consistent look accross our website.

While we do our best to represent each product as accurately as possible, colours, proportions and small details may appear slightly different due to lighting, screen settings or image processing.

We're continuously improving our product photography, and updated images will be added as we grow.

If you'd like to see additional photos of a product before purchasing, please feel free to contact us at streetsandmore@gmail.com

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

We will always send a tracking number with your parcel. If you have any questions, you can always contact us at streetsandmore@gmail.com.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

NZ:

We only do standard shipping 1 - 4 working days
Free shipping available on orders over $150 (North Island)
Free shipping available on orders over $180 (South Island)

Australia:

We only do standard shipping to Australia - 4 to 8 working days

Enjoy FREE Click & Collect from our Streets and More store in Māngere Town Centre, Auckland.

Order Processing

Please allow 1–2 business days for your order to be prepared.
You will receive an email notification once your order is ready for collection.
Please wait until you receive your collection confirmation before visiting our store.

Collection Details

Location: Streets and More, Māngere Town Centre, Auckland.
Collection Days: Monday to Saturday, during our regular store opening hours.
Please bring your order confirmation email or order number when collecting your purchase.

Collection by Someone Else

If someone else is collecting your order, please ensure they have your order confirmation and your permission to collect on your behalf. We may request additional verification.

Uncollected Orders

Orders will be held for 7 days from the date of the collection notification.
If your order has not been collected within this period, we may contact you to arrange collection.
Uncollected orders will not be automatically cancelled or refunded. Please contact us if you are unable to collect your order within the seven days timeframe.

Returns & Exchanges

Our standard Returns & Exchanges Policy applies to all Click and Collect orders. Please choose carefully as we do not do refunds.

Need Help?

If you have any questions about your Click & Collect order, please contact us at streetsandmore@gmail.com.